Privacy Policy

Last updated: October 2026
Global Mental Health Solutions (“GMHS”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, apply to join our network, or otherwise interact with Global Mental Health Solutions.

1. Information we collect
We may collect personal information that you voluntarily provide to us, including:

• your name;

• email address;

• organisation and professional role;

• information submitted through our contact forms;

• correspondence and enquiries;

• CVs, cover letters and professional information submitted when applying to join the Global MHS Network;

• any other information you choose to provide when communicating with us.

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We may also collect limited technical information when you use our website, such as browser type, device information, IP address, pages visited and general website usage data.

2. How we use your information
We may use personal information to:

• respond to enquiries and requests;

• communicate with organisations, partners and professionals interested in working with GMHS;

• assess applications to join the Global MHS Network;

• manage professional and project-related relationships;

• improve the functionality, accessibility and performance of our website;

• understand how visitors interact with our website;

• maintain the security and integrity of our digital services;

• comply with legal or regulatory obligations.

We only use personal information where there is an appropriate legal basis for doing so.

3. Professional and Network applications
If you submit a CV, cover letter or other professional information to join the Global MHS Network, we will use that information to assess your expertise, experience and potential suitability for current or future opportunities.
Information submitted as part of an application may be reviewed by relevant members of the GMHS team and retained where reasonably necessary for professional, operational or recruitment purposes.
Please avoid including unnecessary sensitive personal information in any material you send to us.

4. Sensitive information
Because GMHS works within the fields of mental health, brain health and substance use, communications with us may occasionally contain information that could be considered sensitive.
Our website is not intended to provide clinical care, diagnosis, emergency support or individual medical advice.
Unless specifically requested for a legitimate professional purpose, please do not submit personal medical records, detailed health information or other highly sensitive personal information through general website contact forms.

5. Sharing your information
We do not sell personal information.
We may share personal information with trusted service providers or professional partners where this is necessary to operate our website, respond to enquiries, manage projects or provide our services.
Where third parties process information on our behalf, we expect them to handle that information securely and only for the purposes for which it has been provided.
We may also disclose information where required by law or where reasonably necessary to protect our rights, users or organisation.

6. International data transfers
GMHS works internationally and collaborates with professionals and organisations across different regions.
As a result, personal information may occasionally be processed or accessed outside the country in which it was originally collected.
Where required, we take appropriate steps to ensure that international transfers of personal information are subject to suitable safeguards and applicable data protection requirements.

7. Data retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including professional, contractual, administrative and legal requirements.
Retention periods may vary depending on the nature of the information and our relationship with you.
When information is no longer required, we may securely delete or anonymise it.

8. Cookies and website analytics
Our website may use cookies and similar technologies to support essential website functionality, understand website usage and improve the visitor experience.
Where required by applicable law, non-essential cookies will only be used with your consent.
You may also be able to control cookies through your browser settings.
Further information about the specific cookies used on this website may be provided through a separate Cookie Policy or cookie management tool.

9. Third-party websites
Our website may contain links to websites or services operated by third parties.
GMHS is not responsible for the privacy practices, security or content of external websites. We recommend reviewing the privacy policies of any third-party services you choose to access.

10. Your rights
Depending on where you live, data protection laws may give you rights in relation to your personal information.
These may include the right to:

• request access to your personal information;

• request correction of inaccurate or incomplete information;

• request deletion of your information;

• restrict or object to certain forms of processing;

• withdraw consent where processing is based on consent;

• request portability of your information;

• lodge a complaint with an appropriate data protection authority.

These rights may be subject to certain legal limitations or exceptions.

11. Data security
We take reasonable organisational and technical measures to protect personal information against unauthorised access, alteration, disclosure, loss or misuse.
However, no website, electronic transmission or digital storage system can be guaranteed to be completely secure.

12. Children’s privacy
This website is primarily intended for professionals, organisations and other users engaging with GMHS in a professional capacity.
We do not knowingly collect personal information from children through the website unless this is specifically required and appropriately authorised in connection with a legitimate GMHS activity.

13. Changes to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our website, activities, legal obligations or data protection practices.
The latest version will always be published on this page together with the date of the most recent update.

14. Contact us
If you have questions about this Privacy Policy, would like to exercise your data protection rights, or have concerns about how your personal information is handled, please contact:

Global Mental Health Solutions
Email: info@globalmhs.org